In a bid to improve service delivery, the Nigeria Immigration service, NIS, has introduced a queuing system that enables passport applicants choose an interview date immediately payment is made on the application portal.
This is to help regulate the passport process and allow applicants get appointment dates at their convenience.
A statement by the NIS Public Relations officer, Mr Tony Akuneme, states that the Comptroller General, CG , Mr Isah Jere Idris disclosed this at the inauguration of the NIS Servicom Center in Jos Plateau State.
According to the statement, the service will make the best use of resources at its disposal to produce results that meets the needs of the present day society.
Adding that the NIS Servicom’s mandate is conceived to promote efficient service delivery and to manage the performance gap with customers.
The statement further notes that the revised charter will forestall service failure and provide requisite information for accessing NIS facilities.
It however call on Officers to avail themselves the opportunity to sharpen their skills, stressing that anyone with tendencies inimical to quality service delivery would be dealt with appropriately.
The Statement commends the government and people of Plateau State for their support to the Service.